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Meet The Team
Susan Nix 
Directora
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“Professional, creative, ambitious, experienced”
   
Susan’s academic achievements have given her a unique skill set which coupled with her charming personality, have made her a highly sought after ESL teacher by many of Madrid’s business elite.
During her studies in Advanced Business Susan completed courses in law, accountancy, economics, foreign policy, and marketing that have provided her with an in-depth knowledge of the lexical terms and concepts that are pertinent to the field of business. Susan aptly uses this knowledge base to design dynamic and creative classes that allow her students to reach their learning goals.
In addition, Susan’s studies in communications have instilled in her a strong theoretical understanding of interpersonal and B2B communication systems and procedures. As a result of this, she enjoys teaching clients how to write snappy copy, engaging reports, and crisp clean emails while she also relishes the challenges associated with preparing her clients for international meetings, digital conferences, and pitches/presentations.
Hailing from a family of entrepreneurs Susan has finally taken the plunge this year and has started her own company. Drawing from her years of managerial experience in both the ESL and finance sectors Susan expects Masterclass Madrid to be a great success
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Education
Certificate in Advanced Business.
BA.Communications- DCU, Dublin, Ireland.
CELTA Qualified- Cambridge University.


Monica S Mattes 
Partner 
Business Development
British-born, multilingual, natural communicator.
Monica’s multi-cultural background not only blessed her with a rich childhood context, but also enabled her to easily obtain work experience in different European countries. She finally settled in Madrid, where she lives happily since 1981.
Born and educated in England, Monica graduated from Oxford Brookes University with a Joint Degree in Spanish, French and German. She also obtained TEFL, EOI, Alliance Française and Goethe Institut qualifications.
Her professional experience includes working with multinational companies (Mercedes-Benz in Stuttgart, Paris and Madrid), the  Pakistani Embassy in Madrid (social secretary to the Ambassador), Fundación Banco Exterior, later to become Fundación Argentaria, (holding positions of Press Liaison Officer, Director of Institutional Relations, and Director of Humanities). She then moved on to accumulate more than 15 years’ experience in the world of international banking, with the BBVA (ensuring the correct application of International Double Taxation Treaties, and different areas of international trading).
Monica has actively participated in numerous international meetings (International Conference and Exhibition for Development Cooperation held in Dakar, Dubai and Geneva), and also events during Spain’s presidency of the European Union in 2002, translating both official and academic documents (“Towards a common European diplomacy”). She has collaborated with international head hunters and works regularly with different international NGOs, teaching, translating and also interpreting.
TEFL qualified, Monica has always made a point of combining the teaching of English as a foreign language with her other activities and interests. Over the years she has accumulated extensive experience teaching students of all ages and levels, recently specialising in “in-company” classes for business professionals and also coaching sessions to prepare candidates for interviews and to help entrepreneurs prepare their “pitches” in English to best market their initiatives.
Since 2013, when she founded Impulse English, Monica has been busily organising a wide range of “Activities in English” for Spanish learners to enjoy practising English in Madrid. Monica is an active Committee member of the Madrid British Cemetery and is now also a Trustee of the recently created Foundation of British Cemeteries in Spain. Having recently become a partner in Masterclass Madrid, Monica is delighted to combine her energy, efforts, and enthusiasm to contribute to the growth of this business venture.   




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